FAQ

If you do not find the answer to your question below please email abit@abitofthewit.com and we would be happy to assist. 

GENERAL

IS THERE AN ON PREMISE STORE TO PURCHASE ITEMS? 
Occasionally we host a pop-up shop in the lobby of theWit Hotel featuring our seasonal offerings. Sign up for our newsletter to stay informed of upcoming shops!

DO YOU OFFER SHIPPING?
Unfortunately, we currently do not offer delivery or shipping of our products. We offer pick-up or in-room delivery to our hotel guests. We also have occasional pop-up shops in the lobby of theWit. Sign up for our newsletter to stay informed of any upcoming seasonal shops!

CAN I ORDER FOR PICK-UP OR IN-ROOM DELIVERY FOR THE SAME DAY? 
We require 24 hours to process and prepare all orders. If you are staying with us at theWit Hotel please contact our Concierge for assistance.

 

PICK-UP ORDERS

WHERE DO I PICK UP MY ORDER?
Your order will be ready for pick up on your specified date and time at State and Lake Chicago Tavern located on the first floor of theWit Hotel at 201 North State Street, Chicago, IL 60601. Orders will not be held to be picked up on a later date.

IN-ROOM DELIVERY ORDERS

Please ensure the In-Room delivery box is checked in your cart. Orders with alcohol that do not have the In-Room delivery box checked will be canceled. 

HOW WILL YOU KNOW MY ROOM NUMBER FOR IN-ROOM DELIVERY?
Please provide the name listed on the room reservation for your order. We will take care of the rest!

I AM ORDERING A SURPRISE FOR A FRIEND STAYING AT THEWIT. WHO’S NAME DO I PUT ON THE ORDER?
Please put the name of the guest with a reservation on the order. 

PRODUCT QUESTIONS

CAN YOU WRITE HAPPY BIRTHDAY ON MY CAKE?
Yes! Please put any inscription requests in the notes section of your cart.

CAN YOU ACCOMMODATE NUT OR GLUTEN ALLERGIES?
While we do not offer substitutions, we do have many items without nuts or gluten. Please note, our kitchen is NOT a nut- or gluten-free environment, so cross-contamination may occur.

I WOULD LIKE TO ORDER A BOTTLE OF WINE TO-GO, IS THAT POSSIBLE?
Unfortunately, no. All alcohol is only available for in-room delivery for stays at theWit Hotel. Please ensure the In-Room delivery box is checked in your cart. Orders with alcohol that do not have the In-Room delivery box checked will be canceled.